Sueno Honours Club
The Honours Club is an exclusive membership program where your loyalty to our brand is rewarded with the utmost care.
This distinguished program elevates the bond that grows with every stay, crowning it with personalized privileges, priority services, and elegantly designed experiences.
In a world where your loyalty is honored, hospitality is redefined with exceptional benefits.
Becoming a Sueno Honours Club member means experiencing privileges thoughtfully crafted for you in every detail.
Discover the Exclusive Privileges of the Honours Club Card
 |  |  |  |  |
|---|---|---|---|---|
| Gold Privileges | Platinum Privileges | Emerald Privileges | Diamond Privileges | |
| 50-99 Points | 100-199 Points | 200-299 Points | 300+ Points | |
| Accommodation Discount | - | - | ✓ | ✓ |
| Complimentary Early Check-In | - | - | ✓ | ✓ |
| Complimentary Late Check-Out | - | - | ✓ | ✓ |
| Priority Concert Reservations | - | - | ✓ | ✓ |
| Room Upgrade | 10% Discount | 15% Discount | 20% Discount | Complimentary Upgrade to Next Category |
| SPA Services | 15% Discount | 20% Discount | 25% Discount | 30% Discount |
| Pavilion Rental | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| Room Service | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| Transfer Service | 5% Discount | 10% Discount | 15% Discount | Complimentary One-Way Transfer |
| Alcohol Menu Extra Charge | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| Baby Care Service | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| Gameland | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| Lolitown | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| Lunapark | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| Laundry Service | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| À La Carte Restaurants | 10% Discount | 15% Discount | 20% Discount | 25% Discount |
| Day Use | 10% Discount | 15% Discount | 20% Discount | 25% Discount |
| CIP Room Access | 10% Discount | 15% Discount | 20% Discount | 25% Discount |
| In-Room Breakfast | - | - | - | ✓ |
| Turn-Down Service | - | - | ✓ | ✓ |
| Exclusive Minibar | - | - | - | ✓ |
| Proshop Retail Products | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| Trolley / Token | 5% Discount | 10% Discount | 15% Discount | 20% Discount |
| Golf Lessons | 10% Discount | 15% Discount | 20% Discount | 25% Discount |
| Tennis Lessons | 10% Discount | 15% Discount | 20% Discount | 25% Discount |
| Complimentary Treats | ✓ | ✓ | ✓ | ✓ |
- Early Check-in, Late Check-out, Concert Reservation Priority, Room Upgrade, À la Carte Restaurant Privileges, Pavilion Rental, CIP Room Access, Golf and Tennis Lessons, and Transfer Service (provided one way for up to 4 persons) may be used subject to the availability and approval of rooms, tables, pavilions, courts, vehicles, instructors, etc. at the respective facilities.
- In-room Breakfast Service is offered only once during the stay.
- Turn-Down Service and Exclusive Minibar Service are provided once per day during the stay.
- Accommodation Discounts are valid only for reservations made through SuenoTUR.
The privileges offered may vary depending on the hotel where they are applied. You may refer to the Rules and Terms & Conditions for further details.
Honours Club FAQ
For your inquiries, please refer to the answers below.
How can I become a member of the Honours Club?
You can easily become a member by completing the membership form on our website. To register, simply provide your basic details such as name, address, email address, and phone number.
Do I have to pay for Honours Club membership?
No, membership in the Honours Club program is completely free of charge.
How can I earn points?
Once you register, a welcome bonus will be credited to your account, and you can earn Honours points through your stays at Sueno Hotels.
Which of my stays are eligible for the Honours Club?
Your Honours Club account will be credited with points for stays at Sueno Hotels made from 01.01.2022 onwards.
When will my Honours points be credited to my account?
Honours points are credited to your account within 48 hours after the completion of each stay at Sueno Hotels.
How can I check my Honours points?
Log in with your registered email and password to view your profile and check your points.
How can I use my Honours points?
The Honours points you earn are credited to your member account as status points. Honours points cannot be spent; however, you can enjoy the privileges and discounts associated with your card type.
What is the validity period of Honours points?
If no stay is made within 36 months of the last stay, the membership status is automatically reduced to Gold.
Can I transfer my benefits to another person?
No. Honours Club benefits are exclusive to the member who physically stays at Sueno Hotels and cannot be transferred. For requests concerning first-degree relatives, please contact [email protected].
Who can I contact for my questions?
Please contact [email protected] for any questions or concerns.
